Oracle E-business Suite

Customers

Project Description

 We delivered a full cycle Oracle E Business Suite rollout that unified the client’s Finance, HR, and Supply Chain operations on a single, real time platform. 

The implementation replaced 15+ disparate tools, cut manual errors by over 80 %, and reduced cycle times from days to hours, giving leadership instant dashboards for data driven decisions while leaving headroom for future module expansion. 

Finance: enabling faster closes and end to end cash visibility

• Account Reservable
• General Ledger
• Account Payable
• Fixed Assets
• Cash Management 

HR: streamlining the employee journey from hiring to appraisal

• Payroll
• iRecruitment
• Performance Management 

Supply Chain: providing complete spend control and stock transparency 

• Purchasing
• Inventory

Odoo

Customers

Project Description

We delivered a full-cycle Odoo ERP implementation that unified the client’s HR, Sales, Finance, Inventory, and Customer Management functions into a single modular system—boosting efficiency, accuracy, and real-time decision-making. 

The implementation replaced 10+ disconnected systems, reduced manual data entry by 75 %, and provided cross-departmental dashboards that enabled real-time business insight and faster decision-making—while remaining fully extensible for future module additions like eCommerce or Manufacturing

Human Resources: digitizing the employee lifecycle and compliance tracking 

• Recruitment & Onboarding
• Payroll & Salary Structure Management
• Time Off, Attendance & Shift Planning
• Employee Appraisals & Document Management 

Point of Sale (POS): enabling seamless in-store operations with full back-office integration

• Multi-store POS Terminals
• Barcode Scanning & Promotions
• Real-time Inventory Sync
• Cash Control & Daily Closing Reports 

Finance & Accounting: automating core f inancial workflows and improving transparency

• General Ledger & Chart of Accounts
• Accounts Payable & Receivable
• Bank Reconciliation & Cash Flow Monitoring
• Multi-currency & Tax Reporting Compliance 

Inventory Management: delivering end-to-end stock visibility and traceability

• Warehouse Transfers & Stock Moves
• Reordering Rules & Stock Forecasting
• Lot & Serial Number Tracking
• Barcode Integration for Receiving & Dispatch
• Stocktaking, Cycle Counts & Adjustment Validation
• Inventory Valuation & Audit Logs 

CRM & Sales: optimizing lead conversion and customer engagement

• Lead Scoring & Assignment Rules
• Sales Pipeline Visualization
• Quotation & Order Management
• Customer Follow-up Automation 

e-Services

Customers

Project Description

Deployed our own Infinity Solutions platform to convert more than 300 university processes into fully paperless, drag&drop workflows—then extended it via secure APIs to national systems such as the Ministry of Finance (Maliyyah) and Ministry of Interior (Absher), giving staff and students a single sign‐on gateway for every transaction.

  By migrating requests to our configurable engine, the university cut approval times by 95 %, gained live dashboards for all KPIs, and, most importantly, proved that the same platform can be dropped into any organization to automate services at speed, whether academic, municipal, or federal. Ready for replication: Infinity Solutions ships with plug&play connectors, so new clients can digitize their own services, inside the university or across ministries, without starting from scratch.

Staff & Faculty Profiles: enhancing academic transparency and collaboration

• Enterprise Service Bus (ESB) for real‐time ministry links
• Visual Workflow Designer (BPMN 2.0) edit flows in minutes
• Unified Inbox, Notifications & Mobile Push
• SSO / IAM & granular role security

Customers

Project Description

We designed and launched a centralized University Portal for Tabuk University, providing a unified digital presence that showcases academic excellence, improves staff visibility, and streamlines access to institutional information for internal and external audiences.

The implementation replaced fragmented internal systems and outdated public pages with a scalable, secure, and engaging portal. It strengthened the university’s digital identity, improved faculty visibility for students and collaborators, and equipped administrators with tools to easily manage content across colleges and departments. 

Staff & Faculty Profiles: enhancing academic transparency and collaboration

• Enterprise Service Bus (ESB) for real‐time ministry links
• Visual Workflow Designer (BPMN 2.0) edit f lows in minutes
• Unified Inbox, Notifications & Mobile Push
• SSO / IAM & granular role security 

University Information Hub: providing a clear and engaging institutional overview

• Vision, Mission, & Strategic Objectives
• Colleges, Departments, & Program Listings
• Accreditation Details, Rankings, & Key Statistics
• News, Events, & Announcements Module 

Interactive Features & Administration Tools: supporting dynamic content and ease of use

• Admin Console for Decentralized Content Updates
• Responsive Design for Web & Mobile
• Arabic & English Language Toggle
• Search Engine Optimization (SEO) & Analytics Integration
  

Sabeel

Customers

Project Description

Consolidated three separate roll‐outs into one sector‐wide instance of Sabeel, giving every stakeholder - Mutawif associations and the Ministry alike—a single dashboard for pilgrim flow from arrival to departure

Consolidated three separate roll‐outs into one sector‐wide instance of Sabeel, giving every stakeholder - Mutawif associations and the Ministry alike—a single dashboard for pilgrim flow from arrival to departure. 

Core Modules:

• Arrival & Visa Management (e‐Manifest import, concierge desks, biometric registry)
• Accommodation & Reservation Hub (dynamic room blocks, central clearing‐house)
• Transport Scheduler & Fleet GPS
• Real‐Time Location & Crowd Analytics (wrist‐band scans, heat‐maps)
• Emergency Help‐Desk & Escalation
• Catering & Special‐Needs Registry
• Feedback & Incident Analytics
• Cross‐Agency API Gateway (Interior, Finance, Civil Defense)
• AI‐Driven Demand Forecasting & Capacity Alerts 

The unified platform now orchestrates millions of pilgrim movements under one roof, synchronizes data across ministries in real time, and equips operators with predictive insights that keep every journey smooth—even at peak season volumes

Mirsal

Customers

Project Description

We deployed a nationwide implementation of Mirsal, a secure, enterprise-grade correspondence and escalation platform built on the Alfresco CRM framework, transforming the client’s official communication processes into a fully digital, compliant, and trackable ecosystem.

The implementation replaced legacy mailrooms and fragmented registry practices, reduced document delivery times from days to minutes, eliminated lost or delayed correspondence, and established a unified standard for secure inter-agency communication—scalable from individual departments to full government ministries. 

Correspondence Management: centralizing all official document exchanges with full transparency

• End-to-End Letter & Memo Tracking
• Incoming, Outgoing, and Internal Registries
• Secure Attachment Archiving with Role-Based Access
• Multi-format File Support (PDF, DOC, Images) 

Escalation & Workflow Automation: ensuring timely action and accountability

• Rule-Based Routing & SLA Enforcement
• Configurable Escalation Paths by Department or Role
• Real-Time Alerts & Delivery Confirmations
• Dashboard View for Pending Actions & Aging 

Audit, Integration & Governance: enabling full control and system-wide reliability

• Comprehensive Audit Trails & Activity Logs
• Granular User Permissions & Approval Matrices
• Integration with National Identity Systems & Archiving Platforms
• Compliance Alignment with Government IT & Security Policies

Consulting & API

Customers

Project Description

Developed and deployed a secure integration layer between Pepsi’s Fleet Operations System and Oracle E-Business Suite, enabling real-time migration of sales, cost, and operational data. The solution automated key financial and logistical transactions, reduced manual entry errors, and established a seamless link between operational execution and enterprise accounting.

 Within eight weeks, Pepsi eliminated duplicate data entry across departments, cut monthly reconciliation time by 60 %, and achieved real-time visibility into fleet profitability and operational spend across the enterprise.

 Core Modules:

• Sales Invoice Synchronization & Cost Allocation
• Vehicle Service & Parts Cost Integration
• Fuel Consumption & Refill Posting
• Oracle Inventory Transactions & Asset Updates
• AP Accruals for External Service Providers
• GL Interface for Fleet Operations (daily, monthly)
• Exception Handling & Retry Mechanism
• Audit Trail & Sync Logs Dashboard

Customers

Project Description

Delivered a comprehensive consultation program for Um Al-Qura University, addressing performance bottlenecks, closing infrastructure and security gaps, and optimizing implemented solutions. The engagement involved in-depth audits, remediation planning, and direct implementation support to ensure the university’s IT systems achieved enterprise-grade performance, resilience, and compliance with cybersecurity standards.

Within three months, Um Al-Qura University achieved a 40 % increase in system performance, eliminated critical security vulnerabilities, implemented a resilient backup & recovery framework, and documented a roadmap for future IT infrastructure scaling and cybersecurity compliance. 

Core Modules:

• Sales Invoice Synchronization & Cost Allocation
• Vehicle Service & Parts Cost Integration
• Fuel Consumption & Refill Posting
• Oracle Inventory Transactions & Asset Updates
• Disaster Recovery & High Availability Planning
• Identity & Access Management Hardening
• Firewall & IDS/IPS Policy Optimization
• Best Practices & Compliance Framework (ISO 27001 & NCA)
  

CRM

Customers

Project Description

  Built on Oracle Siebel CRM Case Management, Nation‐wide health system 700+ diabetes clinics serving 5.34 million adults living with diabetes. The registry captures every person’s diabetes journey from first diagnosis and lab work to ongoing follow‐ups and feeds real‐time, nation‐wide statistics to public‐health leaders.

The registry harmonizes siloed hospital records, gives clinicians a 360° view at the point of care, and arms policymakers with live epidemiological insights—paving the way for future add‐ons such as AI risk scoring and tele‐endocrinology services.

Core Modules:

• Comprehensive Patient Registry & Demographics
• Clinical Case Management (visits, vitals, co‐morbidities)
• Lab‐Results Interface (HbA1c, lipid profile, renal panels) 
• Care‐Plan Workflows (lifestyle coaching, referrals)
• Mobile Patient Portal (appointments, self‐monitoring)
• National Analytics & Dashboards (prevalence, outcomes, hotspots)
• Medication Adherence & Alert Engine  

Customers

Project Description

Designed and launched a fully Customized‐built of Oracle platform that digitizes all internal correspondence, automates escalation routes, and supplies commanders with live operational reports. 

By shifting every precinct to a unified digital channel, the system cut document‐search time by 95 %, ensured complete audit traceability, and armed leadership with real‐time heat‐maps of case progress—while remaining fully extensible for future integrations such as mobile patrol apps and GIS overlays.

Correspondence Management: end‐to‐end paperless mail and task tracking

• Incoming/Outgoing Registry
• Secure Attachment Archive
• Task Assignment & Follow‐up
• Oracle Inventory Transactions & Asset Updates 

Escalation Workflows: rule‐driven routing with SLA oversight

• Configurable Escalation Matrix
• Automated Alerts & Reminders
• Role‐based Approval Paths 

Reporting & Analytics: instant insight for strategic and tactical decisions

• Operational Dashboards
• Incident Trend Analytics
• Exportable PDF/Excel Reports

e-VoucherPro

Customers

Project Description

Created Tawasul eVoucher Platform and Deployed for Omantel’s & Nawras multi channel distribution network, delivering instant wallet recharges, digital voucher issuance, and end to end financial reconciliation across thousands of outlets. 

Within six weeks Omantel shifted from paper scratch cards to 100 % digital vouchers, accelerated reseller credit approvals from half a day to sub five minute self service, and equipped finance teams with same day margin and breakage reports—ready for seamless 

Core Modules:

• Central Wallet Funding & Credit Limits
• Digital Voucher Generation & PIN Management
• Multi Layer Distributor / Reseller Portal
• Automated Settlement & GL Posting
• BI Reporting Suite (sales, breakage, tax)
• Telco Billing API & Fraud Controls
• Compliance Audit & Logging  

ezBids

Customers

Project Description

We successfully implemented the ezBids procurement and bidding platform across multiple public and private sector organizations, enabling them to modernize sourcing operations, improve vendor transparency, and align with global procurement standards such as ISO 20400 (sustainable procurement) and ISO 31000 (risk management).

Core Modules:

• Multi-Mode Procurement: Supports RFQs, RFPs, and forward and reverse auctions, enabling organizations to align sourcing activities with diverse procurement strategies.
• Automated Bid Comparison: Delivers structured bid evaluation through side-by-side analysis, compliance checks, and scoring tools for informed supplier selection.
• Supplier Management: Maintains a centralized supplier repository with qualification records, performance history, and vendor assessment data.
• Workflow Automation: Automates approval cycles through configurable workflows, role-based routing, and audit-ready process controls. 
• Budget Buildup & Management: Enables detailed budget preparation, allocation, revisions, and budget-versus-actual monitoring to strengthen financial governance.
• BOQ & Cost Estimation: Supports bill of quantities development, itemized costing, and accurate estimate preparation to improve planning and pricing precision.
• Contract & Award Management: Facilitates bid award processing, contract administration, milestone monitoring, and renewal oversight across the post-award phase.
• Document Management: Centralizes procurement and project documentation in a secure and organized environment for easy access, control, and traceability.
• Spend & Risk Analytics: Provides real-time visibility into spending patterns, cost-saving opportunities, procurement efficiency, supplier performance, and risk indicators